We provide 18-month warranties, 6 months longer than the average warranty
for a new device, with two options – limited and “No Fault” warranties.

Device is New. Device is complete with its original box, packaging and accessories. Device is 100% functional with the remaining OEM warranty and comes with full OEM operating system licensing for example Microsoft Windows 10 EULA.

Device is 100% functional and must pass OEM diagnostic testing. Device must be complete with all its original components and accessories. Device must be in cosmetically good condition with no screen blemishes or scratches.

Device is 100% functional and must pass OEM diagnostic testing. Device must be complete with all its original components and accessories. Device has more wear than usual. For example: deep scratches, small cracks, etching, small screen blemishes that do not impair use.

Device may be functional, but is missing major components such as: memory, hard drive, keys, accessories or have large cracks and/or exposed internal components. Defective or non-functional is considered Grade D. PlanITROI does not pay out on non functional product.